Shipping policy

Last updated: October 31, 2026

Your finds, delivered to your door. Here's everything you need to know about shipping.

Where we ship

We ship to the United States and to countries in the European Union. The countries we ship to are shown at checkout.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You'll receive a confirmation email as soon as your order is placed.

Delivery time

After processing, delivery usually takes 6 to 12 business days. The delivery estimate for your country is shown at checkout before you pay. During peak seasons such as holidays, deliveries may take a little longer.

Shipping costs, taxes and duties

Shipping costs, if any, are shown at checkout before you pay. For orders to the EU, prices include VAT. Import duties and taxes are included, so there's nothing extra to pay on delivery.

Order tracking

Once your order ships, we'll email you a tracking number. Your parcel first travels internationally, so tracking usually starts showing updates once it reaches your country. This can take 5 to 7 business days, so don't worry if you don't see updates right away.

Multiple packages

If you order several items, they may arrive in separate packages at different times. You'll receive tracking for each package.

Lost or delayed packages

If your tracking hasn't updated for 15 days, or your package hasn't arrived within 25 business days of your order, please contact us. We'll look into it right away, and if your parcel is lost, we'll send a free replacement or issue a full refund.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, email us immediately and we'll do our best to update it before your order ships.